Shipping policy

SHIPPING INFORMATION

Receiving Time = Processing time + Shipping time

Processing Time: Your item will be shipped out within 1-3 business days

Shipping Time (global delivery):

 SHIPPING TIMELINES

SHIPPING FEE

ORDER VALUE
Standard Shipping (12-18 business days)
0
No Limit
Express Shipping (7-12 business days)
UK£9.9
Below UK£49
Express Shipping (7-12 business days)
0
Equal Or Over UK£49
VIP Shipping (3-7 business days)
UK£25
Below UK£99
VIP Shipping (3-7 business days)
0
Equal Or Over UK£99

 

Please keep in mind that the estimated delivery is impacted by your selected shipping method, and does not account for delays caused by vendors or service and weather disruptions.

International Orders (outside UK/US/CA/NZ, rates vary by country)

In most cases, the package will be delivered within the estimated time of arrival. However, the actual delivery date may be affected by flight arrangements, weather conditions, and other external factors. Please refer to the tracking information for the most accurate delivery date.

 

Shipping Times

Your order will be shipped within 2-5 business days after it has been received. We do not ship on the weekends or holidays.

International Shipping Time

Orders from outside UK/US/CA/NZ are shipped with typical 6-8 week delivery. Shipping times may vary due to uncertainties in international shipping. Delivery times are not guaranteed and we cannot be responsible for delays in shipping.

 

Delivery Time

Once a package has left our warehouse we have very little control over it. Please note that delivery times listed on the tracking link we offered are only for your reference. eileenjewel.com is not responsible for any delays caused by the carrier, especially during high-volume busy periods.

 

Tracking Orders

When your order is shipped, you will receive a shipment confirmation e-mail with tracking information to the email address provided during checkout. Please check your spam folder as sometimes the confirmation email can be misplaced.

eileenjewel.com is not responsible for lost or stolen packages. Please be sure you provide a correct and safe delivery location when purchasing.

 

Returns & Exchange & Cancellation

Please see our policy here.

If you cannot find an answer for your question above, please send us an email at eileenjewel520@outlook.com. We are always here to help you!

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